Frequently Asked Questions
How do I know my tutor is qualified?
All prospective tutors must have a 3.0 cumulative GPA and have earned at least a B or higher or tested out of the course they want to tutor. All tutors complete an interview and come highly recommended by faculty to be considered for the position. Once hired, tutors attend a tutor orientation session and are evaluated periodically by both the students they are tutoring and by ASC staff members.
Where will I meet with my tutor?
The Academic Success Center requires all sessions take place at a public, on-campus location. Tutoring will most often occur within the Success Center.
What is the process for requesting tutoring?
Any student requesting tutoring should fill out a tutor request form . This form can be emailed, mailed, or dropped off at the Success Center. The student requesting tutoring will be contacted by the ASC staff, once the form has been processed, with a set appointment time. The student will need to sign in at the front desk for tutoring before each session.
What happens if I cannot attend a tutoring session?
If you cannot attend a session, please make sure you call or email the Student Success Center 24 hours in advance. In the event that you are unable to give a 24 hour advance notice for unforeseen circumstances, please be sure to contact the Center as soon as possible.
Academic Success Center
Lile Suite 122
What happens if I miss more than one scheduled session without giving notice in any advance?
If you cancel a session less than 24 hours in advance or fail to show up for a session, it will be counted as one absence. After two absences, you will be blocked from creating additional appointment sessions. You will need to meet face-to-face with the Student Success Coordinator in order to have this block removed. We ask that you please schedule sessions responsibly.
How do I cancel my tutoring session?
If you decide to cancel your tutoring session, you will need to email firstname.lastname@example.org stating that you wish to “withdraw” or “request change” for your tutoring session.
What is expected of you (tutee)?
- Be punctual and reliable.
- Come to tutoring sessions prepared to participate.
- Write down questions and ideas when you study and bring them with you.
- Do your homework prior to the tutoring session; this allows your tutor to identify both strong and weak areas in your work.
- Give your tutor feedback about his/her effectiveness in helping you. Tutoring is a partnership which requires input from both parties.
- Keep your tutor informed about your academic progress.
- Complete a Tutor Evaluation form.
What can you expect from your tutor?
- Your tutor has been through an interview to assess his or her communication skills, interpersonal skills, knowledge of the fundamentals of successful learning strategies, and commitment to assisting tutees.
- Your tutor has shown that he or she has excelled in the course material. Tutors may not know the answer to every question, but they have a good basic knowledge and will help you to find answers to your questions.
- Your tutor should always treat you with respect and understanding. If this is not true, please notify ASC staff immediately.
- Your tutor should give you honest feedback and/or constructive criticism about your academic performance. Your tutor should be punctual, reliable, and accurate in keeping records (Please inform us if this is not the case).